Rental Policies

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We are so excited to work with you! 

Inventory Viewing

Our rental gallery warehouse is available for viewing by appointment only. We love guest visits and making new friends!

Please contact us directly to schedule an appointment.

Download the Rental Reservation Agreement and secure your rentals today!

Rental Reservation Agreement

Please download and fill out the Rental Reservation Agreement ENTIRELY and ACCURATELY. We are not responsible for missing or inaccurate information. The rental reservation agreement is not valid or confirmed until ALL fields have been completed, the agreement signed and returned to Uniquely Chic Vintage Rentals. In order to officially secure and confirm your rental reservation, BOTH the deposit for the reservation AND the rental agreement must be received. We will not honor a reservation without proper receipt of payment AND the rental documentation under any circumstances. A proposal does not guarantee the availability of your requested items, a rental reservation is only confirmed once the reservation agreement has been returned AND payment of the rental retainer has been received. Unless your rental reservation has been officially placed and confirmed, rental quotes and inventory availability are subject to change at any time.

***A proposal does not guarantee the availability of any items. Quotes and proposal pricing are subject to change at any time without a confirmed reservation.***

Rental Reservation Retainer

A 50% retainer payment of the TOTAL rental order is required to reserve your hand-picked rental pieces for the specified date and time. The final payment for your rental order is due 30 days prior to your reserved rental date. The final balance for your rental reservation includes the remaining 50% of your total rental order. The final rental payment may also include the following:  adjustment of pickup/setup/delivery fees to the event; any special services required and all rental inventory additions to the original rental reservation. If the balance of your rental reservation is unpaid prior to 30 days before your event, we reserve the right to cancel the reservation for lack of payment and your retainer will not be refunded. Failure to pay the rental reservation balance 30 days prior to your rental order date may result in assessment of a 15% late fee. A 15% additional charge calculated on the entire rental reservation total will be added to your balance due. Failure to pay the remaining rental reservation balance within 7 days of your event may result in an additional charge of a 30% late fee added to the total rental balance due. 

 Changes to the rental reservation agreement can be made at any time, pending product availability. Additions, exchanges, replacements or swapping of rental items is allowed up until 3 days prior to the event date.

Removal of rental items reserved from a client’s Rental Reservation Agreement will require the total rental price of that item be paid in full, however the funds can be applied to other items or the rental balance due.

Is it is the client’s responsibility to resubmit a new updated rental reservation agreement. Implied changes to a rental reservation made through email, text or online messaging are not considered valid and are not confirmed. It is the clients responsibility to ensure their rental reservation agreement is accurate. 

Uniquely Chic Vintage Rentals reservation agreement contract does require that a copy of a valid credit card be kept on file for inventory damages, loss, return pickup charges, inaccessible inventory, cleaning fees, poor delivery/pickup conditions, and other applicable fees listed therein by Uniquely Chic Vintage Rentals rental agreement policies. In the case of damages or any necessary assessed charges to the card on file Uniquely Chic Vintage Rentals will notify the client on file immediately and process the accrued additional fee(s) using the clients credit card as permitted by the rental reservation agreement contract.

Uniquely Chic Vintage Rentals accepts PayPal, personal check, all major credit cards, money orders, and bank checks to reserve and fulfill the balance of your rental quote.

Payment Plans

Per the Uniquely Chic Vintage Rentals Rental Reservation Agreement, confirmation of a clients rental order requires 50% of the total Rental Balance be received/paid at time of booking. This payment is a retainer of Uniquely Chic Vintage Rentals services and inventory for the event date requested. If a client requires an alternative payment structure, Uniquely Chic Vintage Rentals will work with each client on a case by case basis to formulate an payment plan option agreeable to both parties.

Damages

We understand accidents happen. Please contact us immediately if an item is compromised in any way, so we can assess the damages. Our team will thoroughly examine and photo document all rental inventory at time of pickup and notify the client of any damages, issues, and address any accessorial fees.

If an item is damaged – including broken, stained, ripped, missing, altered, etc. upon pickup Uniquely Chic Vintage Rentals will contact the client on file in regards to the extent of the damage(s) or missing items. We will first attempt to repair and/or clean the item ourselves; however, if the piece is beyond restoration and needs to be removed from inventory, Uniquely Chic Vintage Rentals will assess the value at the current rental industry standard of FIVE TIMES the rental rate per the client’s rental invoice or the actual replacement cost. The person(s) listed on the rental reservation agreement contract will be held responsible to pay for the repair of damages, cleaning or total replacement cost of the rental item.  The client’s credit card on file as indicated on signed the rental reservation agreement contract will be charged for replacement and/or damages, assessed accordingly as indicated above. Should the client’s card on file be rejected, declined or inaccurate, Uniquely Chic Vintage Rentals will reach out to the client to resolve the issue, if alternative restitution can not be made immediately Uniquely Chic Vintage Rentals may pursue legal action if necessary.

Our pieces are very special to us: many were handpicked, curated, and created over many years to provide you with unique rental options. If any of the rental pieces are at an outdoor event, please move them inside or under proper cover should the weather become inclement. If damage to our inventory occurs due to exposure to intemperate, unsatisfactory or other poor weather conditions, the rental recipient will be held responsible for paying the damage(s) or other fees, as explained above; in order for Uniquely Chic Vintage Rentals to replace or repair the damaged rental items.

Tabletop Cleaning Policies

Uniquely Chic Vintage Rentals offers stunning tabletop decor including, servingware, dishware, glassware, silverware and speciality dining accessories that are perfectly curated for your special event.

We require all china, glassware, silverware, servingware, etc be professionally cleaned and sanitized after each use. All tabletop rentals must be devoid of all food, liquids, remnants and throughly cleaned at time of pickup. Failure to have these rental items cleaned will result in a $1.00 cleaning fee per item.

Should the ability to clean and sanitize these items be determined unavailable by the caterer, venue or client, Uniquely Chic Vintage Rentals will apply a cleaning fee based on a client’s entire tabletop order/invoice and additional fees may be added to the rental reservation agreement contract.

Refunds

The rental reservation retainer is non-refundable at any time, as rental piece(s) are reserved and Uniquely Chic Vintage Rentals services have been retained by the client for their specific event date, as per the rental reservation agreement contract. A client may defer their balance and rental retainer deposit to a new date. A client has up to 180 days from the original scheduled event date to utilize any monies paid towards a new event, pending item and Uniquely Chic Vintage Rentals services availability. The deposit/retainer amount must be used in entirety for the reservation of rental inventory and services for the newly scheduled event. No partial refunds will be given.

If a rental item a client has reserved becomes unavailable due to damages or disrepair, Uniquely Chic Vintage is happy to offer a replacement item of equal or greater value at no additional cost. We have many pieces of inventory that are similar in style, color and design and will replace the damaged inventory with an item of your choosing (pending availability). The client is entitled to a 50% refund if an alternative item is unavailable. A full refund will not be provided as we have offered alternative substitute solutions and the client has refused to choose a similar replacement. 

If a client chooses to “scale back” and/or reduce their rental reservation agreement and retainer of services provided by Uniquely Chic Vintage Rentals, the client is still responsible for payment of the original amount of the retainer and scope of services. Additional fees may be applied to a client’s final balance to meet rental requirement minimums, staffing requirements, delivery/pickup expenses and other services initially retained and agreed upon at time of confirmation of original contract.

Event Cancellation

Please understand that if your event is cancelled for any reason, the reservation retainer securing your favorite rental pieces is non-refundable. Prior to 60 days of a scheduled rental reservation event date, a client may cancel their rental reservation contract and not be responsible for the remaining final balance.  The payment of the rental reservation retainer is non-refundable at any time. Cancellations for any reason after the 60 day period prior to a client’s event date require the final balance be paid in full, despite your event cancellation.

Event Postponement and Rescheduling

1.1 Definition of Force Majeure

In this Clause, “Event of Force Majeure” means an event beyond the control of Uniquely Chic Vintage and Uniquely Chic Vintage Rentals and the Client, which prevents a either from complying with any of its obligations under the “Contract”, Uniquely Chic Vintage Rentals Reservation Agreement, including but not limited to:

1.1.1 act of God (such as, but not limited to, fires, explosions, earthquakes, drought, tidal waves and floods, pandemic, hurricane, tsunami, snowstorm, etc;

1.1.2 war, hostilities (whether war be declared or not), invasion, act of foreign enemies, mobilisation, requisition, or embargo;

1.1.3 rebellion, revolution, insurrection, or military or usurped power, or civil war;

1.1.4 contamination by radio-activity from any nuclear fuel, or from any nuclear waste from the combustion of nuclear fuel, radio-active toxic explosive, or other hazardous properties of any explosive nuclear assembly or nuclear component of such assembly;

1.1.5 riot, commotion, strikes, go slows, lock outs or disorder. 

1.1.6 acts or threats of terrorism.

1.1.7 Government mandate including state and federal regulations including “shelter in place”, driving ban, travel ban, etc. 

Consequences of Force Majeure Event

1.2.1 Neither Uniquely Chic Vintage Rentals nor the Client shall be considered in breach of this Contract to the extent that performance of their respective obligations (excluding payment obligations) is prevented by an Event of Force Majeure that arises prior to or on the Effective Date of contract. 

1.2.2 The Party (the “Affected Party”) prevented from carrying out its obligations hereunder shall give notice to the other Party of an Event of Force Majeure upon it being foreseen by, or becoming known to, the Affected Party.

1.2.3 If and to the extent that Uniquely Chic Vintage Rentals is prevented from executing the Services by the Event of Force Majeure, while the “company”  is so prevented, Uniquely Chic Vintage Rentals  shall be relieved of its obligations to provide the Services but shall endeavour to continue to perform its obligations under the Contract so far as reasonably practicable [and in accordance with Good Operating Practices], [PROVIDED that if and to the extent that Uniquely Chic Vintage Rentals incurs additional Cost in so doing, the company shall be entitled to the amount of such Cost [COST BEING DEFINED AS HAVING NO PROFIT COMPONENT] (the company  having taken reasonable steps to mitigate the Cost)].

1.2.5 If an Event of Force Majeure results in a loss or damage to Uniquely Chic Vintage Rentals, then the company shall rectify such loss or damage to the extent required by the client, PROVIDED that any Cost of rectification (less any insurance proceeds received by Uniquely Chic VIntage Rentals (for the loss or damage) is borne by the client (Uniquely Chic Vintage Rentals having taken reasonable steps to mitigate the Cost).

Optional Contract Termination, Payment and Release

Irrespective of any extension of time, if an Event of Force Majeure occurs and its effect continues for a period of [180] days, either Uniquely Chic Vintage Rentals and/or the Client may give to the other a notice of termination. which shall take effect immediately after the giving of the notice. If, at the end of the 180 day period, the effect of the Force Majeure continues, the Contract shall terminate and a new contract will be required to continue services. Any payments, deposits, retainers etc paid to Uniquely Chic Vintage Rentals will not be refunded for any reason. 

After termination under this Sub-Clause [1.3], Uniquely Chic Vintage Rentals shall comply with Sub-Clause [termination provisions] and the client shall pay the Supplier an amount calculated and certified in accordance with liquidated damages defined such as but not limited to; contract revision(s), staffing services, rescheduling fees, allocation of delivery, setup and pickup staff, truck rental(s) reservation fees, preparation/packaging expenses, travel expenses, fuel increases, billable hours. 

Postponement and Rescheduling Policies

Uniquely Chic Vintage Rentals understands that unforeseeable issues or concerns may arise prompting a client to cancel, postpone or reschedule their special event. We are dedicated to working with each client to make this unnerving process as professional and easy as possible. We strongly encourage clients during consideration to reschedule their event on a “like for like” date; rescheduling to similar date, day of the week and same month of their original rental reservation contract incurs no rescheduling fee(s). Uniquely Chic Vintage Rentals advises that clients who require their event to be postponed or rescheduled, contact us immediately so we can provide clients with dates of availability in an effort to continue to execute their contract as intended. Should a client reschedule their event on a date that Uniquely Chic Vintage Rentals professional services can not accomodate or reserved rental items per the original rental contract are unavailable, Uniquely Chic Vintage Rentals will work with the client on an alternative solution. However, per company policy and stipulations of the rental reservation agreement contract, a client will not be provided a refund. The paid rental reservation retainer can be applied to a new future event date and the remaining balance will not be due.

Clients who reschedule their event on a different day of the week, month or during “peak” event dates and holiday weekends may be subject to an additional rescheduling fee. 

Rescheduling an event a second time may result in additional fees to account for liquidated damages, such as but not limited to; services already rendered such as consultation fees, planning services, scheduling of staff, rental vehicles, preparation/acquisition of inventory.contract revision(s), staffing services, rescheduling fees, allocation of delivery, setup and pickup staff, truck rental(s) reservation fees, preparation/packaging expenses, travel expenses, fuel increases, billable hours. 

Clients considering postponement or rescheduling of their event are provided the two following payment options: 

Option 1: A client may choose to pay their remaining balance due for their rental reservation agreement as contracted per the original event date. This option ensures that the original quote and pricing provided remain unaffected. 

Option 2: A client may choose to defer the remaining balance due to 30 days prior to the newly scheduled event date. However, the rescheduled event date must be similar in location, season, month and day of the week. Clients should consider rescheduling their even date for similar or “like for like” timeframe. A clients final quote and balance may be adjusted for the following criteria but not limited to;  rescheduling on “peak” event dates or weekends, holidays, inventory price fluctuations, transportation expenses and scheduling of additional staffing to accommodate their new event date.

Rush Reservation Orders

When new rental reservations are requested 7 days or less before an event, our team must re-arrange and prioritize our schedule in order to accommodate your rental reservation. This may include our staff coming in on a day off, taking time away from other projects and meetings with clients. To accommodate a rush rental order, we charge an additional 20% of the total rental balance to prep and pack your order without sacrificing our commitment and the high level of customer service we provide every client.

Orders finalized within 7 days of your event date must be paid in full.

Delivery & Pickup

Standard White Glove Rental Delivery Includes:

The time, labor, and supplies used in packing the delivery vehicle prior to your event.

  • Driving to your venue.
  • Delivering all the rental items.
  • Setting up all large furnishings, such as arbors and backdrops.
  • Driving back to the Uniquely Chic Vintage Rentals warehouse.
  • Returning to your venue to pick up items after your event.
  • Driving back to the Uniquely Chic Vintage Rentals warehouse.
  • Time and labor to unload the vehicle and place the items back in the warehouse.

***All rental orders require white glove delivery service***

Delivery & Pickup assumes the rental items are being placed in a location 50 feet from the delivery vehicle.

Failure to notify us of inadequate delivery/pickup conditions will cause us to assess additional delivery/pickup charge(s), including placement/retrieval beyond 50 feet from delivery vehicle, moving or carrying items up and down stairs, and delivery or pickup of items beyond our standard delivery hours of 9:00 am thru 11:00 pm. Uniquely Chic Vintage allots one standard hour for delivery/setup and one hour for pickup. Should inadequate delivery/pickup conditions require our staff to remain on site for longer than 60 mins, additional fees will be assessed to the renter. 

Uniquely Chic Vintage Rentals requires adequate access to site of the delivery, including but not limited to: drive-up access to outdoor events, minimum of 4’ wide hallways, a standard size freight elevator (8′ wide or larger), 4′ wide or larger doorways and ramp access rather than stairways. We are not responsible for your rental not fitting through doorways, elevators, stairwells, and other restrictive spaces. It is the responsibility of the renter to verify the access dimensions of the venue and all possible entry points, etc to ensure the rental pieces will fit properly. Should a rental piece(s) not fit through any personal or public space upon delivery, we will discuss other setup options with the coordinator and venue personal. We will setup the rental items where physically possible for best usage and presentation. We can not, due to insurance policy alter, remove, or otherwise modify any private, commercial or corporate event space to accommodate your rental delivery. 

If such access is not available, the client must inform Uniquely Chic Vintage Rentals, as additional manpower will be required for delivery. Failure to notify Uniquely Chic Vintage Rentals of such delivery/pickup conditions may result in additional fees.

It is the responsibility of the renter inform Uniquely Chic Vintage Rentals of any and all potential delivery/pickup obstacles or other interference. Uniquely Chic Vintage will not be held responsible if our inventory cannot be delivered to a location due to obstructions and unmitigated circumstances. Uniquely Chic Vintage reserves the right to refuse delivery if conditions are not adequate, no refunds will be provided. 

Additional Delivery & Pickup Policies

Please be sure that our rental pieces have been cleaned of all personal and wedding related items. All rental items should be ready for pickup at the time indicated on rental reservation and grouped in the location the pieces were delivered to, devoid of any decor. If the rental items are missing, unattainable, or otherwise inaccessible at the pickup time indicated; additional charges will be assessed.

If the event space is not ready or accessible at the confirmed time of delivery indicated or an event exceeds the confirmed time of pickup; thereby the rental items being unavailable/accessible for removal, the credit card on file will be charged $50 for each additional 15 mins of wait time.

Should any rental items be not available for pickup at the time confirmed on the rental reservation agreement and Uniquely Chic Vintage Rentals is forced to return the following day, a return pickup fee of $150 will be charged to the card on file. The client will also be charged $5 per mile from the Uniquely Chic Vintage Rentals warehouse to the event location and the mileage from the event location back to our warehouse.

Rental items will not be delivered to an outdoor location and left or assembled in inclement weather. If an event is outdoors, the client must have an established backup plan in place, such as adequate housing, tent, etc; to protect the rental items from potentially damaging elements. If rental items are damaged due to improper care and weather protection, the clients card on file will be charged 5 TIMES the rental rate for EACH item damaged.

Rental items must NOT be left outside overnight under any circumstances, even in seemingly clear weather conditions.

Uniquely Chic Vintage Rentals reserves the right to refuse setup of our inventory in conditions that will harm or damage our inventory and/or potentially endanger the health and safety of our staff and guests. No refunds will be provided if your event is cancelled due to weather conditions. No refunds will be provided to the client if rental items are deemed “unusable” due to poor weather conditions, safety concerns, or unpredictable site conditions.

Uniquely Chic Vintage Rentals loves working with other vendors and event professionals. Please be advised that we are not responsible for any items provided by another vendor. While you are certainly welcome to add design elements, florals, decor, etc to our inventory, please note that we are not responsible for damages, misuse, structural integrity and appearance of our inventory if another vendor has compromised our items. No refunds will be provided in these such circumstances to the client or to the vendor involved. Damages to Uniquely Chic Vintage Rental inventory by a vendor or other event professional may result in additional fees charged to the rental client as aforementioned, in accordance with the Uniquely Chic Vintage Rentals Damage Policy.

Insurance

Please notify Uniquely Chic Vintage Rentals when placing your rental reservation if your venue requires a copy of our insurance policy and we will happily provide it. Requests for insurance must be made within 10 days prior to your event date. Requests for insurance policy at the time of delivery or pickup will be denied, as our crew doesn’t carry such documentation on hand. If a client fails to request Certificate of Insurance 10 days prior to the event date, an additional charge may be assessed. Speciality clauses, increased coverage and other specific insurance policy requests by the venue are also subject to an additional fee. Thank you. 

Floor Plan / Furniture Layout Procedures

If you and your venue decide on a specific floor plan and/or layout for the rental furnishings, you must provide Uniquely Chic Vintage Rentals a copy of this floor plan no later than ONE WEEK before your event date. This alleviates any miscommunication between venues and vendors. Without a provided floor plan / furniture layout, Uniquely Chic Vintage Rentals will set up all rentals to the best of our ability working solely with your venue.

We are happy to hang or otherwise adhere signage, decor and other elements provided by the client. An additional fee will be assessed for this service starting at $75. Uniquely Chic Vintage is not responsible for design elements that cannot be hung due to quality or interference with the integrity of our inventory. Thank you. 

Styled Shoots

We love participating in styled shoots; it is an honor to collaborate with other talented creatives, industry professionals, and venues! Please contact us well in advance to discuss the details of the shoot and how we can best coordinate!

Due to the number of requests, inadequate participation crediting, and damage of rental inventory, Uniquely Chic Vintage Rentals has had to implement some policies regarding our participation in styled shoots.

Uniquely Chic Vintage Rentals will draft a quote for the items requested for the shoot, and like any other rental reservation agreement, we require a 25% fee of the entire quote balance in order to participate in the styled shoot. This fee allows us to compensate our employees for prepping, packing, cleaning, and restocking items requested.

A signed Styled Shoot Agreement is required.

Requests for a large amount of inventory for a shoot will require the delivery vehicle needed be paid for in advance. If a box truck or Uhaul must be rented to transport the rentals requested for the shoot, this is the responsibility of the shoot coordinator. If the requested rental items can be transported in a standard pickup, no additional transportation fees will be assessed.

Uniquely Chic Vintage Rentals must be the only specialty/vintage rental company involved in the shoot. Other Rental companies offering vintage furniture or decor as part of their inventory are direct competition and cannot be included in the shoot.

We must be provided shots of our inventory with and without the model.

Proper Credit is required on ANY and ALL photos or posts including any of our inventory. This can be in the form of a tag, link, or written description directing others to our website and social media page(s).

Download the Styled Shoot Agreement and secure your pieces today!

Donations or Fundraising Events

We love our community and would love to provide our services and inventory to support a great cause or organization whenever possible. Please contact us for details and availability.

Please contact Uniquely Chic Vintage Rentals directly at (401) 309-1801 or uniquelychicvintage@gmail.com with any questions or requests!

Congratulations, and Thank You!